Shipping & Returns


Returns: 
All returns will be accepted within 30 days per our no-questions-asked returns policy.

Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-
mail. This means that we have received your order in our system and pre-
authorized your credit card for the purchase. As soon as we receive your order,
we automatically reach out to our suppliers to confirm that it is in stock and
available for immediate shipment. If your item is on backorder or unavailable, we
will void the pre-authorization and reach out to you via e-mail. If your item(s) are
available for immediate shipment (within 5 business days), we will process the
charges and submit the order for shipment.

Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  Within 3 business days of the shipment date, we will send you a notification email where you can find your tracking number.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any
damage you should make note of it when signing for delivery. If your item(s) do
arrived damaged, please send photos to support@burkek.com and we
will process an insurance claim on your behalf.

Cancellations & Refund Processing:
All orders cancelled after 48 hours are subject to a $20 administration fee,
whether or not your order has shipped. If you order has shipped, you (the buyer)
will also be responsible for actual return shipping charges. Refunds will only be
issued to the original credit card that you use when placing your order.  Refunds will be processed 1-3 weeks after items arrive at our returns center.

 

Note: Product size may be inconsistent with labeling